Privacy Policy
Effective Date: 17. Feb 2025
At Nutrigein Life COMPANY, we are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. By using our website [http://eg.nutrigein.com/], you agree to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase or contact us.
- Usage Data: Information about your interaction with our website, including IP address, browser type, and pages visited.
- Cookies: We use cookies to enhance user experience, track website traffic, and personalize content.
How We Use Your Information
- To process orders and deliver products.
- To provide customer support and respond to inquiries.
- To send promotional materials and updates (with your consent).
- To improve our website and services.
Sharing Your Information
We do not sell your personal data. However, we may share information with:
- Service providers (e.g., payment processors, shipping companies).
- Legal authorities, if required by law.
Data Security
We implement security measures to protect your personal information from unauthorized access and disclosure.
Your Rights
- Access and update your personal information.
- Opt-out of marketing communications.
- Request deletion of your data.
Contact Us
For questions or concerns about our Privacy Policy, please contact us at:
- Email:info@nutrigein.com
- Phone: +201150007392
- Address: Tanta
Terms and Conditions
Effective Date: 17. Feb 2025
These Terms and Conditions govern your use of the website [http://eg.elhawag.com/] operated by Nutrigein Life COMPANY. By accessing or using our website, you agree to these terms.
Use of Website
You agree to use our website in compliance with all applicable laws. You must not:
- Misuse or interfere with the website’s security features.
- Use the website for unlawful purposes.
Orders and Payments
- Prices are listed in EGP and are subject to change without notice.
- Payments must be made securely through our payment gateways.
- By placing an order, you agree to provide accurate and complete information.
Intellectual Property
All content on the website, including text, images, and logos, is the property of Nutrigein Life COMPANY and is protected by copyright laws.
Limitation of Liability
Nutrigein Life COMPANY is not liable for any direct or indirect damages arising from the use of our website or products.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page.
Shipment Policy
Effective Date: 17. Feb 2025
At Nutrigein Life COMPANY, we strive to deliver your orders safely and on time. This Shipment Policy outlines our shipping methods, costs, and timelines.
Shipping Methods and Costs
- We ship within Egypt using reliable carriers.
- Shipping costs are calculated at checkout based on location and order weight.
Delivery Time
- Orders are processed within [X] business days.
- Estimated delivery time is [X-Y] days depending on location.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
Contact Us
For shipping inquiries, contact us at:
- Email:info@nutrigein.com
- Phone: +201150007392
Refund and Cancellation Policy
Effective Date: 17. Feb 2025
Your satisfaction is important to us. This policy explains our refund and cancellation process.
Order Cancellations
- Orders can be canceled within 24 hours of purchase.
- To cancel, contact us at info@nutrigein.com with your order number.
Returns and Refunds
- Products can be returned within [X] days if unused and in original packaging.
- Refunds will be processed within [X] days to the original payment method.
- Shipping costs for returns are the customer’s responsibility unless the item is defective.
Contact Us
For refund and cancellation inquiries, reach out to:
- Email:info@nutrigein.com
- Phone: +201150007392
Note: Please review and customize the content as needed to ensure compliance with local laws and the company's policies.
